Privacy Policy

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Privacy Policy

Effective date: 17 September 2026

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit or use this website. We respect your privacy and are committed to handling personal data responsibly and transparently. By using this website, you acknowledge the practices described in this policy.

Data Collection

We may collect personal information that you voluntarily provide to us when you contact us, submit an enquiry, subscribe to communications, or otherwise interact with this website. Depending on your interaction, this information may include:

  • Your name and contact details;
  • Your email address and telephone number;
  • The content of messages, enquiries, or other communications;
  • Information you provide when requesting assistance or information; and
  • Any other information you choose to submit.

We may also collect limited technical information automatically when you visit the website. This may include your IP address, browser type, device information, operating system, referring website, pages viewed, and the date and time of access. This information is generally used in an aggregated or technical manner and is not intended to identify you personally.

Use of Data

We use collected information only for legitimate and relevant business purposes, including:

  • Responding to enquiries, requests, and communications;
  • Providing, maintaining, and improving the website;
  • Monitoring website performance, functionality, and security;
  • Understanding how visitors use the website;
  • Preventing fraud, misuse, unauthorised access, and other unlawful activity; and
  • Complying with applicable legal and regulatory obligations.

We process personal data only where we have a lawful basis to do so. Depending on the circumstances, this may include your consent, the performance of a request or agreement, compliance with a legal obligation, or our legitimate interests in operating and securing the website. We do not sell or rent your personal information to third parties.

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law. When information is no longer needed, it will be securely deleted or anonymised where reasonably practicable.

Cookies

This website may use cookies and similar technologies to support essential functionality, remember preferences, analyse website use, and improve the user experience. Cookies are small text files stored on your device by your browser.

Some cookies may be strictly necessary for the website to operate. Other cookies, such as analytics or preference cookies, may be used only where permitted by applicable law and, where required, after obtaining your consent. You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality or availability of parts of the website.

Third-Party Links

This website may contain links to third-party websites, services, or social media platforms, including our profile on X at https://x.com/. These external websites operate independently and have their own privacy policies and terms of use.

We are not responsible for the privacy practices, content, security, or data-processing activities of third-party websites. We encourage you to review the relevant privacy policies before submitting personal information or using external services.

Security

We take reasonable technical and organisational measures to protect personal information against accidental loss, misuse, unauthorised access, alteration, disclosure, or destruction. These measures may include access controls, secure communications, system monitoring, and appropriate administrative safeguards.

However, no method of transmitting or storing information online is completely secure. While we work to protect personal data, we cannot guarantee absolute security. You should take appropriate precautions when communicating sensitive information over the internet.

User Rights

Subject to applicable law, you may have the right to request access to the personal information we hold about you, correction of inaccurate or incomplete information, deletion of your personal data, restriction of processing, or transfer of your information to another provider.

Where processing is based on consent, you may withdraw that consent at any time. You may also have the right to object to certain processing activities, including processing based on legitimate interests, and to lodge a complaint with the competent data protection authority.

To exercise a privacy right, please contact us using the details below. We may need to verify your identity before completing a request. We will respond within the period required by applicable law.

Contact

If you have questions about this Privacy Policy, wish to exercise your rights, or would like further information about our handling of personal data, please contact us:

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Any revised version will be published on this page with an updated effective date.